top of page

Privacy Policy

This Privacy Policy (“Policy”) describes how Glacian (“Glacian,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information in connection with our website, products, and services (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read and understood this Policy and agree to be bound by its terms.

​

If you do not agree with any part of this Policy, you must discontinue use of the Services.

​

1. Scope of This Policy

This Policy applies to information collected:

  • Through our website and online forms

  • In connection with inquiries, communications, or business interactions

  • From clients, vendors, prospective customers, and website visitors

 

This Policy does not apply to:

  • Employee or contractor data

  • Data processed on behalf of customers under a separate contract or Data Processing Agreement

  • Third-party websites linked from our site

​​

2. Information We Collect
2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name and title

  • Email address

  • Phone number

  • Messages, inquiries, and correspondence

  • Information voluntarily provided during meetings, forms, or events

 

2.2 Automatically Collected Information

When you access the Services, we automatically collect certain technical data, such as:

  • IP address

  • Browser type, operating system, and device identifiers

  • Usage data, clickstream information, and access logs

  • Referring URLs and generalized location information

This information is collected via cookies, pixels, analytical tools, and similar technologies.

​

2.3 Cookies and Tracking Technologies

We utilize cookies and similar technologies to:

  • Enhance functionality

  • Analyze performance and user behavior

  • Improve security

  • Support marketing and communication activities

You may disable cookies via browser settings; however, certain features may not function correctly.

​

3. Purposes for Processing Personal Information

We process personal information for the following legitimate business purposes:

  • Providing, maintaining, and improving the Services

  • Responding to inquiries and communicating with users

  • Managing customer relationships, support, and service delivery

  • Conducting analytics, research, and product development

  • Securing and monitoring the Services

  • Complying with legal and regulatory requirements

  • Enforcing contractual obligations and protecting business interests

  • We do not sell personal information.

 

4. Legal Basis for Processing (GDPR Where Applicable)

Where the EU or UK GDPR applies, we process personal data on the following legal bases:

  • Consent (Art. 6(1)(a))

  • Performance of a contract (Art. 6(1)(b))

  • Compliance with legal obligations (Art. 6(1)(c))

  • Legitimate interests, including improving the Services, securing systems, and communicating with users (Art. 6(1)(f))

 

5. Disclosure of Personal Information

We may disclose personal information in the following circumstances:

​

5.1 Service Providers

To third-party vendors that perform operational or technical functions on our behalf, including hosting, analytics, communications tools, and security services. These providers are bound by confidentiality and data protection obligations.

 

5.2 Legal Compliance

To comply with applicable laws, regulations, court orders, or lawful requests by government authorities.

 

5.3 Protection of Rights

To protect the rights, property, or safety of Glacian, our users, or the public.

 

5.4 Business Transactions

In connection with a merger, acquisition, asset transfer, restructuring, or bankruptcy proceeding. In such events, information may be transferred subject to appropriate safeguards.

 

6. International Data Transfers

Your information may be transferred to, stored in, or accessed from jurisdictions that may not provide the same level of data protection as your home country. Where required, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

​

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce agreements. Retention periods vary based on the nature of the data and applicable laws.

 

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed as completely secure.

​

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we hold about you

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Opt out of marketing communications

  • File a complaint with a data protection authority

To exercise these rights, contact us at [Insert Contact Email]. We may request identity verification.

​

10. Children’s Privacy

The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has submitted information, please contact us so we may delete it.

​

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or policies. Users should review those sites’ privacy notices before providing personal information.

​

12. Changes to This Policy

We may update this Policy at any time to reflect changes in law, technology, or business practices. When updated, the “Last Updated” date will be revised. Continued use of the Services after such updates constitutes acceptance of the revised Policy.

bottom of page